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Introduction

Our privacy policy describes the ways in which we collect, store, use and protect your personal information and it is important for you to review this privacy policy. By "personal information", we mean information that can be associated with a specific person and can be used to identify that person.


We collect personal information from you when you use our website. By providing us with your personal information, you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.


In order to provide our services to you we need to disclose the information you entered into our Website to our Insurance Partners.


This information is necessary to provide you with the services including you have requested but not limited to quotations, comparisons, policy issuance, payment gateways, endorsements &/or amendments, claims &/or such other relevant services during the currency of the policy/ies relationship with us. All personal information will be held in strictest confidence and used only for the purposes of providing such services mentioned above.


We may amend our privacy policy at any time by posting a revised version on the Site. The revised version will be effective at the time we post it and, following such posting, your continued use of the Site will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.


We would encourage you to check the Site regularly for the announcement of any amendments to our privacy policy.

We collect your personal information from:

As part of your registration on or use of the Site, you will be asked to provide us with certain personal information, such as your name, address, email address and/or telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information. Additionally, in order for us to verify your identity, we may need to request from you valid proof of identification (e.g. in the form of a copy of your passport, resident’s visa or permit, national ID card and/or driver’s license), and such other documentary evidences &/or interest to prove the existence of the subject matter of insurance &/or to prove that you have absolute insurable interest in such subject matter of insurance.


We will also need to collect selected financial information from you, such as your credit card and/or bank account details. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties


When you submit information into our Website (or when you enquire about or purchase a product or service offered by our business via our contact center) we (including our affiliates and partners) collect your data and personal information including sensitive personal data such as health information and criminal proceedings or convictions (the “Personal Information”). You should be aware that without this Personal Information, we may not be able to provide you with the Services and/or products you are applying for.


We may use or disclose your Personal Information to the insurance companies, professional advisers, service providers, our technology and service partners, payment systems operators and financial institutions. By proceeding with obtaining a quote you will approve your explicit consent to such Personal Information being processed in accordance with the provisions of this Privacy Policy


We may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments relating to your use of the Site. Where we aggregate personal information for statistical purposes, such aggregated personal information shall be anonymized.


Before you provide us with any information about other people, you must first get their permission. This applies to all information you provide about them, but especially to sensitive data such as health information or criminal proceedings or convictions. In submitting their details, you are confirming to us that you have their permission to do so, and that they understand how their information will be used under the terms of this Privacy Statement.


And use the same for:

We use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities; troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties. For example, we may share some of the personal information you give us with banks or credit card authorisation, processing and verification services or with third parties for fraud screening purposes.


Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure or prospective legal proceedings; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm &/or financial loss &/or in order to establish, exercise or defend our legal rights.


This contact information will be the personal information provided by you to us on registration and, as a result, should always be kept up-to-date.


We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.


By registering on or using the Site, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, the Site. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails.


Additionally, we do use comments made by you about the Site for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.

How long can I have comprehensive coverage for a vehicle?

Comprehensive coverage can be provided as long as your vehicle is less than 10 years old. After that, the coverage will be underwritten on a case by case basis.

Accessing, reviewing and amending your personal information

You can access and review your personal information in the Site. If your personal information changes in any way or is incorrectly presented on the Site you should immediately update or correct your personal information (as applicable) by accessing the section on the Site or, alternatively, by contacting our customer support team.


Please note that we shall retain your personal information during and following the end of your use of the Site as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

Third party website links

The Site may contains links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave the Site to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to your personal information that we collect on the Site.


Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Kindly remove any other statements that contradicts with the above statements.

Cookies

Like many websites, the Site uses 'cookie' technology (small computer files placed on your computer’s hard drive). When you go to particular website pages on the Site, the cookie identifies your browser with a unique, random number.

 

The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of the Site and also help us understand which parts of the Site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Site.

Protecting your personal information

We promise not to use information provided by you without your consent, and we will provide the means for you to manage and regulate the said information. We will provide the means for you to communicate your privacy apprehensions to us and we will respond to them appropriately.

 

We take every precaution to safeguard all your personal information from unauthorized access, use or disclosure.

 

All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.

 

You must enter your username and password each time you want to access your account or make transactions on the Site.

 

Never share your username and password with anyone.

 

If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto concerned section of the Site.

 

We claim all warranties or conditions, whether expressed or implied (including without limitation implied, warranties or conditions of information and context). We consider ourselves and intend to be subject only to the jurisdiction of the courts of Dubai.

 

The articles published in the news letter reflect the opinions of the corresponding authors and do not represent the viewpoints of the website owner.

How you can contact us about privacy questions
If you have questions or concerns about our collection and use of your personal information, please mail us at info@insureatoasis.com
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